What is GAMSTOP?
GAMSTOP is a free national service that allows users to self-exclude from all online gambling sites licensed by the UK Gambling Commission. Introduced as a mandatory requirement for operators since March 31st, 2020, GAMSTOP helps individuals control their gambling habits by limiting their online gambling access.
How Does GAMSTOP Work?
Once you register with GAMSTOP, your details are added to their secure database. All licensed gambling operators in the UK are required to check this database every 24 hours. If your details match, you’ll be automatically blocked from accessing gambling sites until your chosen exclusion period expires.
Registration with GAMSTOP
To sign up for GAMSTOP:
- Visit www.gamstop.co.uk
- Provide your personal details (email, name, postal address)
- Choose an exclusion period (6 months, 1 year, or 5 years)
Casinos Not on GAMSTOP
If you’re looking for alternatives, casinos not registered with GAMSTOP provide an option to continue gambling despite a GAMSTOP self-exclusion. These casinos are typically licensed outside of the UK, offering services independently from UK regulations. For more information about these alternatives and a list of reputable non-GAMSTOP casinos, visit our dedicated page Casinos Not on GAMSTOP.
Managing Your GAMSTOP Information
Maintaining accurate personal details is crucial for GAMSTOP to effectively block your access. You can easily update your details (email and postal address) through your GAMSTOP account.
For changes to your name, GAMSTOP requires identity verification. More details about this process can be found on their official website.
Understanding Your GAMSTOP Reference Number
After registering, you’ll receive a unique GAMSTOP reference number. This number is important for any queries or issues related to your account. Keep it safe, as you’ll need it for communication with GAMSTOP support.
GAMSTOP vs Individual Casino Self-Exclusion
While GAMSTOP excludes you from all licensed UK gambling sites, individual casino self-exclusion programs only block access to that particular provider. Some providers may extend exclusions across related brands if your details match.
Common Issues & Solutions
Why Can’t I Access My Casino Account?
If you’ve registered with GAMSTOP, your account with participating operators will be automatically blocked for the chosen exclusion period.
Still Receiving Marketing Material?
If you continue receiving promotional emails or messages, it’s likely due to mismatched details between your GAMSTOP and casino accounts. Contact the operator’s customer support to resolve this issue quickly.
Updating Casino Account Details Post-GAMSTOP Registration
If your casino account details differ from those on GAMSTOP, update them immediately by contacting the operator’s customer support. This ensures your GAMSTOP exclusion works effectively and prevents further marketing communications.
Reinstating Gambling After GAMSTOP Exclusion
Once your GAMSTOP exclusion period ends:
- Contact GAMSTOP to confirm your reinstatement.
- Wait for the mandatory 24-hour cooling-off period.
- After this period, you can resume gambling activities.
Operators may apply automatic deposit limits upon reinstatement, helping you maintain responsible gambling habits. For any increase in limits, further affordability checks and waiting periods may apply.
Refunds and Balance Returns
Upon GAMSTOP registration, any remaining balance with a gambling operator will typically be refunded within 48 hours after identification. If this does not happen automatically, contact the operator directly.
GAMSTOP Support & Resources
If you have inquiries about your GAMSTOP exclusion or need additional support, contact GAMSTOP directly through their website or by phone (0800 138 6518).
For ongoing support and advice:
Additional Tools to Support GAMSTOP
GAMSTOP is most effective when combined with other responsible gambling tools:
- Gamban: Software blocking gambling websites and apps.
- Casino self-exclusion: Direct exclusion from specific operators.
Conclusion
GAMSTOP provides an essential tool for managing gambling habits responsibly across all UK-licensed online casinos. Ensure your information is current, combine GAMSTOP with additional tools, and reach out for support whenever needed. Responsible gambling starts with effective tools and active support.
FAQ: GAMSTOP & Non-GAMSTOP Casinos
Can I cancel my GAMSTOP self-exclusion?
No, you cannot cancel a GAMSTOP exclusion early. You must wait until the selected exclusion period has expired.
Are non-GAMSTOP casinos safe?
Many non-GAMSTOP casinos are licensed and regulated by international gambling authorities. Always choose reputable sites with positive reviews and valid licensing information.
Can I access UK casinos after GAMSTOP exclusion?
Once your GAMSTOP exclusion period ends, you can request reinstatement through GAMSTOP, followed by a mandatory 24-hour cooling-off period.
What payment methods can I use at non-GAMSTOP casinos?
Non-GAMSTOP casinos usually accept various payment methods such as debit cards, e-wallets, cryptocurrency, and bank transfers.
Will GAMSTOP affect my credit rating?
No, GAMSTOP is a confidential service and does not impact your credit rating or financial record.
